Privacy Policy

Your privacy is important to us. It is Czanix's policy to respect your privacy regarding any information we may collect from you on the Czanix website.

1. Data We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

• Contact Information: When you fill out our contact form to schedule a call, we ask for your name, email address, and message content. We use this data exclusively to respond to your request and schedule a meeting.
• AI Chat History: To ensure the virtual assistant can understand the context of your question and provide more accurate diagnoses, we temporarily maintain the history of your recent messages. This history is stored locally in your browser (via sessionStorage) and may be sent to our servers solely to process the response. We do not ask for or save your email during chat usage unless you voluntarily include it in the conversation.
• Browsing Data (Cookies): We use cookies and similar technologies to improve your experience on our website. This data helps us understand how you use it, which pages are most visited, and how we can optimize our content and services.

2. How We Use Your Data

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

The AI chat history is used only to maintain conversation context and improve responses. This history remains in your browser and may be temporarily sent to our servers solely to process your question. We do not permanently retain these messages nor use them for marketing campaigns.

We don't share any personally identifying information publicly or with third-parties, except when required to by law.

3. Cookies

Our site uses cookies for the following purposes:

• Essential/Functional Cookies: Necessary for the basic functioning of the site and to remember your preferences (such as cookie consent).
• Analytics Cookies: We collect anonymous data about your navigation via Google Analytics to understand our site performance and improve user experience. This type of cookie will only be activated upon your explicit consent.

You have the option to accept or decline analytics cookies through our consent banner, which appears on your first visit.

4. Your Rights

Depending on your local data protection laws (such as GDPR or LGPD), you may have the right to:

• Access your personal data.
• Request correction of incomplete, inaccurate, or outdated data.
• Request anonymization, blocking, or deletion of unnecessary or excessive data.
• Request portability of your data to another service or product provider.
• Request deletion of data processed with your consent.

To exercise your rights, contact us through the channels informed at the end of this policy.

5. Links to Third Party Sites

Our website may link to external sites that are not operated by us (like LinkedIn and GitHub). Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

6. Changes to This Policy

This policy may be updated at any time. We recommend that you review it periodically to stay informed about how we are protecting your information.

7. Contact

If you have any questions about how we handle user data and personal information, feel free to contact us via WhatsApp or through the website contact form.